Privacy / Data Protection

This Privacy Policy explains how The Mania Show (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website, buy tickets, trade with us or contact us.

We are based in the UK and handle your data in line with UK GDPR and the Data Protection Act 2018.

1. What data we collect

We may collect:

Contact details: name, email address, phone number, postal address
Account details: login details for your member account
Order details: tickets or products you buy, dates, prices and payment method (we do not store full card details)
Communication data: messages you send us by email, forms or chat
Marketing preferences: whether you want to receive updates from us
Technical data: IP address, device type, browser type, pages visited and time spent on the site (via cookies and similar tools)

2. How we use your data

We use your data to:

Process and manage your ticket and product orders
Run and manage The Mania Show events
Manage your member account and bookings
Respond to your questions and support requests
Send important service messages (for example, event changes or safety information)
Send marketing emails or updates if you have agreed to receive them
Improve our website, events and services

3. Legal basis for using your data

We use your data on the following legal bases:

To perform a contract with you (for example, when you buy a ticket or product)
To comply with legal obligations (for example, tax and accounting rules)
For our legitimate interests (for example, running and improving our events and website, preventing fraud), where these interests are not overridden by your rights
With your consent (for example, for certain marketing). You can withdraw your consent at any time.

4. Who we share your data with

We may share your data with:

Service providers who help us run our website, payments, email, ticketing and events
Payment providers and banks to process payments and prevent fraud
Professional advisers (for example, accountants or legal advisers)
Authorities or regulators where we are required to do so by law

We only share the minimum data needed and we require our service providers to keep your data safe and use it only for the agreed purpose.

5. How long we keep your data

We keep your personal data only for as long as needed to:

Provide our services to you
Meet legal, accounting or reporting requirements
Resolve disputes and enforce our agreements

When we no longer need your data, we delete it or anonymise it.

6. Cookies and similar technologies

Our website uses cookies and similar technologies to:

Make the site work properly
Remember your preferences
Analyse how visitors use the site
Support marketing and advertising

You can control cookies through your browser settings. If you block some cookies, parts of the site may not work correctly.

7. Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to delete your data in certain situations
Ask us to limit how we use your data in certain situations
Object to our use of your data where we rely on legitimate interests or for direct marketing
Ask us to transfer your data to you or another organisation (data portability), where applicable
Withdraw your consent at any time, where we rely on consent

To exercise any of these rights, please contact us using the details below.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Mania Show Events
Email: themaniashowevent@gmail.com

If you are not happy with how we handle your data, you also have the right to complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

Last updated: July 2026